The complaint board
Every tool here started
as somebody's complaint.
We read niche forums for problems people keep running into. When the same complaint turns up in thread after thread, we put it on this board and start on a small tool for it.
Some of them you can try today. The rest are in early access, and we'll build them if enough people sign up.
PLAINSLATE / BOARD4ON THE BOARD
The complaint board
- 01Support Product DigestDEMO LIVE
- 02LeadTimeTruthDEMO LIVE
- 03MatchCheckEARLY ACCESS
- 04PayoutProofEARLY ACCESS
4 ON THE BOARD2 TO TRY TODAY2 IN EARLY ACCESS
On the board
What's on the board right now.
Each problem below started as a complaint we found on a niche forum, the kind where people who do the work every day talk about what slows them down. We've boiled each one down to a line.
No. 01DEMO LIVE
The complaint
Support hears the same product problems every week, but nobody has time to read every ticket and count them.
Who has it
Small SaaS teams: founders, product managers and support leads.
The tool
Support Product Digest
Upload a CSV of support conversations and get back the product issues that come up again and again, with counts and real examples.
Free demo: the first 100 rows, up to 2 issues.
No. 02DEMO LIVE
The complaint
The ERP still plans with lead times someone typed in years ago, even though suppliers now deliver on a different schedule.
Who has it
Wholesale, distribution and light manufacturing teams that plan purchases from ERP lead times.
The tool
LeadTimeTruth
Upload your purchase order history and see which supplier lead times no longer match real deliveries.
The free audit runs in your browser. Your files aren't sent to a server.
No. 03EARLY ACCESS
The complaint
Someone has to check each supplier invoice against the PO and against what actually arrived, and it's usually done by hand.
Who has it
Teams handling roughly 40 to 300 supplier invoices a month.
The tool
MatchCheck
Check the invoice against the purchase order and, if you have it, the receipt. See wrong prices, quantities and added charges before you approve.
In early access. Leave a work email to join the list.
No. 04EARLY ACCESS
The complaint
The Shopify or Stripe payout doesn't match the bank deposit, and proving why takes longer than it should.
Who has it
E-commerce bookkeepers and accountants closing the month.
The tool
PayoutProof
Upload payment and bank exports. It rebuilds the payout and shows only what still doesn't reconcile, without writing anything back to your books.
In early access. Leave a work email to join the list.
No. 05IN RESEARCH
We're checking a few more complaints right now. They'll show up here once there's a demo or an early access page.
How it works
How a complaint turns into a tool.
- 01
Find
We read forums where people talk about their work and write down the complaints that come up again and again.
- 02
Check
We look at how many people seem to have the problem and what they use to deal with it today.
- 03
Build a small version
A demo, a free check or an early access page. Just enough to see whether anyone wants it.
- 04
Keep or drop
If people use it and sign up, we build it out. If they don't, the card gets marked Dropped, with the reason.
AI does a lot of the reading and the first drafts of code. A person decides what gets built and checks what ships.
- IN RESEARCHwe're still checking the complaint.
- DEMO LIVEyou can try it now.
- EARLY ACCESSleave a work email to join the list.
- DROPPEDnot enough people needed it.
Your problem
Got a complaint of your own?
If something at work breaks every week and a spreadsheet is holding it together, tell us about it. We'll look at it the same way we look at everything on the board.
Only your team has it
We build a tool around the way your team works.
This path fits when the problem depends on your own processes, systems or data.
Other companies have it too
It can become a new product on the board, with you as a Founding Partner.
You may not need to pay for the whole build, and we take on building and growing the product. Depending on the project, you'd also get early access, better pricing, support and a say in what gets built first.